Make The First Hello Count.
A phone system is often the first voice a customer hears. Good IVR feels clear, welcoming and easy to follow, even when the menu gets complicated.
Telephony & IVR.
Share your call-flow script, pronunciation guide and preferred file specifications. I can help identify where menu wording or pacing might become difficult for callers to follow.
Hear The Right Read.
A dedicated sample for this genre hasn't been supplied yet.
Have A Script In Mind?
Send a short excerpt and tell me what you're looking for. We can discuss a custom audition suited to your project.
Different Ways In.
Welcoming
Friendly first contact with clear, unhurried delivery.
Practical
Menus and instructions that listeners can actually follow.
Consistent
A cohesive voice across prompts, departments and updates.
Before We
Record.
Every brief's a little different. These answers are a useful starting point.
Can You Supply Individual Prompt Files?
Yes. Provide your file naming convention and technical format requirements.
Can You Help Refine IVR Scripts?
Script review and production support can be discussed as part of the project brief.
Can you record new prompts to match an existing IVR system?
Yes. If you're updating an existing telephone system, send through the current recordings and technical specifications. I'll aim to maintain a consistent tone, pacing and delivery style so the new prompts sit naturally alongside the originals.
Can you record voicemail greetings and on-hold messages as well as IVR menus?
Yes. I can record telephone greetings, voicemail messages, automated menu options, on-hold announcements and other recorded telephone communications. The script and technical requirements will determine the recording and delivery scope.
How can an IVR voiceover sound professional without sounding robotic?
Clear wording, natural pacing and a welcoming delivery make a significant difference. I aim for a consistent, conversational style that helps callers understand their options without making the prompts sound overly formal or mechanical.
Need A IVR / Telephony Voice?
Send the brief, the timing and where the recording will be used. I'll take a look and we can discuss the right approach.
EMAIL ANDREW ↗